Full job description

Job Summary
We are seeking a dedicated and experienced Front of House Manager to oversee our restaurant’s operations and ensure exceptional service delivery. The ideal candidate will possess a strong background in the food industry, with a focus on customer service and team management. This role requires a hands-on approach to managing daily operations, supervising staff, and maintaining high standards of food safety and quality.

Duties

• Supervise front of house staff, ensuring excellent customer service and adherence to company policies.
• Manage daily operations, including scheduling, training, and performance evaluations of team members.
• Handle cash transactions accurately using POS system, ensuring proper cash handling procedures are followed.
• Conduct interviews and assist in the hiring process for new staff members.
• Collaborate with kitchen staff to maintain effective communication between front and back of house operations.
• Monitor inventory levels of food and supplies, placing orders as necessary to maintain stock.
• Address customer inquiries and complaints promptly to ensure satisfaction.
• Ensure cleanliness and organization of the dining area, adhering to health regulations.

Skills

• Strong leadership abilities with experience in team management within a restaurant or hospitality setting.
• Proficient in food handling practices and knowledgeable about food safety regulations.
• Excellent customer service skills with the ability to create a welcoming environment for guests.
• Experience with POS systems is preferred.
• Ability to work collaboratively in a fast-paced environment while maintaining attention to detail.
• Strong supervisory experience with a focus on training and developing staff members.
• Familiarity with interviewing techniques and restaurant management principles is beneficial.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 – 44 per week

Experience:

• Management: 2 years (required)

Work Location: In person