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Site (General) Manager
Full-time

Full job description

Are you ready to lead in one of the world’s most advanced automated cold-storage warehouses? An outstanding opportunity awaits an accomplished, motivated, and enthusiastic Site Manager to guide our teams in providing smooth, efficient, and cost-effective service that goes beyond customer expectations at our newest facility in Coaldale, Alberta!

At NewCold, we’re not just another logistics company — we’re a global powerhouse in temperature-controlled supply chain solutions! As the world’s third largest refrigerated food logistics provider we offer advanced temperature-controlled supply chain solutions. With 26 state-of-the-art, highly automated, and energy-efficient warehouses across three continents, NewCold offers a combined capacity of more than 2 million pallet positions. With a growing transport fleet, NewCold provides end-to-end supply chain solutions to leading food companies powered by proprietary technology and backed by a team of 3,000 people from over 40 cultures.

Additional information about NewCold can be found at www.newcold.com and through its social media channels.

Key Responsibilities:

  • Lead and manage the site team to deliver services that meet customer requirements within agreed budget parameters.
  • Oversee the Management team responsible for daily site operations, ensuring performance consistently exceeds key performance indicators (KPIs).
  • Embed company culture and values across the site, fostering a positive and proactive Health & Safety environment.
  • Direct operational activities in line with company policies, ensuring standards are clearly communicated, understood, and consistently achieved.
  • Monitor and review local KPI performance, sharing insights internally and engaging teams to identify and implement improvement opportunities.
  • Control site expenditure with a strong focus on payroll management, proactively addressing any adverse budget variances.
  • Structure and lead effective communication processes, including daily team briefings and shift handovers.
  • Identify, communicate, and escalate process deviations, quality concerns, service deficiencies, or operational risks to relevant stakeholders.
  • Prepare and deliver accurate and timely internal reports as required by the Management Team.

What We’re Looking For:

  • Proven experience in site or operations management within a fast-paced environment of 10 years or more.
  • Expertise in automated warehousing or the food industry.
  • Strong leadership skills with the ability to motivate and develop high-performing teams.
  • Solid financial acumen, including budget and payroll control.
  • Excellent communication and stakeholder management skills.
  • A strong commitment to Health & Safety and continuous improvement.

Why NewCold?

  • Be part of a global leader in cold chain logistics
  • Work in a cutting-edge automated warehouse
  • Competitive salary + benefits + room to grow
  • A workplace culture built on integrity, innovation, and teamwork


We thank all our applicants but only those selected for an interview will be contacted.

Monday-Friday 8:00 am – 4:30 pm; On-call, weekends, evenings & holidays